At Borealis Boost, located in Dublin, Ireland, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018. This policy outlines how we handle information obtained through our automotive customization services and digital platforms.
1. Information We Collect
We collect and process the following types of information to provide our expert tuning and customization services:
- Contact Details: Name, phone number, and email address provided during booking.
- Vehicle Data: Make, model, VIN, and current performance specifications for remapping and part installation.
- Payment Information: Processed securely through our encrypted gateways; we do not store full credit card details.
2. How We Use Your Data
The information we collect is used strictly for technical performance and administrative purposes:
- Executing custom ECU remapping and performance hardware installations.
- Managing appointment schedules and sending service reminders via SMS or Email.
- Providing technical support and warranty verification on performance parts.
Data Protection Guarantee
We never sell your personal or vehicle diagnostic data to third-party marketing firms. Your information is only shared with essential service providers (e.g., specialized part manufacturers) when necessary for the modification process.
3. Your Legal Rights
Under GDPR, as a resident of Ireland, you have specific rights regarding your data:
- Right to Access: Request a copy of the data we hold about you and your vehicle.
- Right to Rectification: Correction of any inaccurate performance or contact records.
- Right to Erasure: Request that your data be deleted once the service contract and legal warranty periods are concluded.
4. Contact Our Data Representative
If you have any questions regarding your privacy or wish to exercise your rights, please contact our team in Dublin:
Borealis Boost
Merton Road, Dublin, D06, IE
Email: [email protected]
Phone: +353881424566